Frequently asked questions
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What is this service?
We are an independent team that helps devotees plan and complete their temple darshan — from advice on timings and crowds to an on-ground coordinator who calls you on the day and assists your group. We are live at Khatu Shyam Ji and adding more temples soon.
Are you part of the temple committee?
No. We are an independent assistance service and are not affiliated with any temple committee, temple trust or government body. Temple rules, timings and queue arrangements are decided by the temple authorities and the local administration.
How much does it cost?
Each temple has one simple price per person, shown on its page and in the booking form before you submit. You pay nothing until our team confirms your booking on a call.
How do I pay?
After we confirm your booking on the call, your booking page and WhatsApp show a UPI QR code for the exact amount. Pay with any UPI app such as PhonePe, Google Pay, Paytm or BHIM. We never ask for card details, UPI PIN or OTP.
What if I don't get entry?
If we are unable to provide the darshan assistance you paid for, you receive a full refund to your original UPI account. See our Refund policy for details.
Can I change my date or the number of devotees?
Yes. Call or WhatsApp us with your booking ID before your darshan day. Changes depend on availability and the price may change with the new date or group size.
Is darshan guaranteed at an exact time?
We assist you within the time slot you choose. Crowd levels, temple rules and administrative decisions — especially on festival days — can change exact timings.
What should we carry?
A valid photo ID for every adult, your booking ID and as few belongings as possible. Please follow the temple's rules on mobile phones, bags and prasad.
What happens on the darshan day?
Our coordinator calls and WhatsApps you on the day with the exact meeting point, meets your group and assists you through the darshan.
How will I get updates?
On WhatsApp at the number you give us, and on your booking page. You can also log in with a one-time code to see all your bookings.