Refund policy

Full refund if entry is not provided

If our team is unable to provide the darshan assistance (entry) you paid for, we refund 100% of the amount you paid. No questions asked.

Temple closure or administrative restrictions

If the temple is closed or entry is restricted by the temple authorities or the administration on your date, you can choose a full refund or move your booking to another date at no extra cost.

Cancellation by you

Cancel at least 24 hours before your time slot for a full refund.

For cancellations within 24 hours of your slot, or if you do not arrive during your slot without informing us, a refund is at our discretion because our coordinator will already have been arranged for you.

How refunds are paid

Refunds are sent to the UPI account you paid from, normally within 5–7 working days. We share the refund reference (UTR) with you on WhatsApp.

How to ask for a refund

Call or WhatsApp us with your booking ID. We will confirm the details and process your refund.